Speed Test Results

Download Speed: *** Under Threshold ***  
Upload Speed: *** Under Threshold ***  
Ping: 41 ms  
Server Location: Jacksonville, FL  
ISP: AT&T Internet Services

Connection Status:  
* Test completed successfully
* Connection is active  
* Latency spikes detected during upload phase (peak: 112 ms)  
* Jitter measured at 18 ms may cause instability in real-time applications  
* Packet retransmission rate: 1.2% could impact large file transfers or video conferencing

Network Diagnostics:  
- DNS resolution time: 87 ms (above optimal threshold)  
- TCP handshake delay: 142 ms (possible congestion or routing inefficiency)  
- NAT type: Symmetric may restrict peer-to-peer connectivity  
- MTU size: 1480 bytes within acceptable range

Summary:  
The connection is generally stable for browsing and streaming, but diagnostic results indicate minor performance degradation. 
Latency spikes and jitter may cause occasional disruptions in video calls or cloud-based applications. These symptoms suggest 
possible congestion or routing inefficiencies, especially during peak usage times.

Help Desk Ticket Opened:  
Ticket ID: HD-QF11-267925-3982  
Opened By: Automated Network Monitor  
Timestamp: [System Timestamp]  
Issue Summary: Elevated jitter and packet retransmission detected during upload phase.  
Status: Pending technician review  
Notes: User may experience intermittent lag or errors in cloud sync operations. Monitoring will continue for 24 hours.

Session ID: ST-ANTEDSWTT-0411-8267